Indie Thinking

Strategic insights for independent agencies

Conference-quality conversations with industry leaders who are redefining how agencies think, operate, and compete.

About the Show

Indie Thinking explores the big ideas shaping the future of independent agencies. These aren’t tactical how-to sessions—they’re strategic conversations that change how you think about the business.

Episodes run 30-45 minutes with industry leaders, contrarian thinkers, and strategic minds who challenge conventional wisdom. Expect specific frameworks, fresh perspectives, and insights you won’t hear anywhere else.

What to Expect

  • Strategic Depth: Industry-wide thinking that goes beyond agency-specific tactics
  • Future-Focused: Where the industry is heading and how indies can position themselves
  • Contrarian Angles: Challenging conventional wisdom about what really works
  • Conference Energy: That “aha moment” feeling from the best keynote sessions
  • Actionable Frameworks: Thinking tools you can apply regardless of your agency’s focus

🛠️ Technical Setup

Platform: StreamYard

We use StreamYard for all live shows. Everything you need to join is included in your calendar invite—just click the link when it’s time.

Important: You’ll enter your name and title when joining, then wait for the host to add you to the broadcast. The page will update when you’re live.

Requirements (Don’t Stress)
  • Laptop or desktop with webcam and mic (works best)
  • Recent Chrome or Firefox browser
  • Strong internet connection (ethernet cable ideal, good WiFi works)
  • Earbuds or headphones to prevent audio echoes
  • Phone backup available (Android: Chrome browser, iOS: Safari)
During the Show

StreamYard is a production platform, not typical video conferencing. We’ll switch between different camera views—sometimes you’ll see everyone, sometimes just whoever’s talking. This is normal!

Stay engaged and don’t worry about the production details. We handle all the technical stuff.

At the end: Please wait until the show is completely over before leaving—we’ll give you a proper goodbye off-camera.

The Human Leadership Revolution

Why Vulnerability Wins

🎙️ Live Panel Discussion

Tuesday, August 12th
9:30am PT / 12:30pm ET
30 minutes

The traditional agency executive playbook is dead. Buttoned-up, keep-your-distance leadership? That’s how you lose talent to competitors who actually give a damn about their people. While big agencies scramble to hire Chief People Officers and culture consultants, smart indies are discovering something revolutionary: leading with humanity isn’t just good karma—it’s a competitive advantage.

Join us for a raw panel conversation with three leaders who’ve cracked the code on human-centered leadership. No corporate BS, no sanitized talking points—just honest insights from leaders who’ve learned that caring about people drives real business results.

Panel

Claude Silver

Chief Heart Officer, VaynerMedia
Literally invented the “Chief Heart Officer” role. Recently went viral with workplace empathy content. Passionate about making business more human.

Genna Franconi

CEO, Trade School/22squared
Runs two agencies while being incredibly honest about leadership and motherhood. Featured on Own It podcast for authentic leadership conversations.

Jill Smith

CEO, Iris Americas
Leading international agency with refreshing transparency about career journey. Featured on You’ll Get There podcast for honest career discussions.

Questions We’ll Explore

  • Each of you has taken a pretty radical approach to leadership transparency. What broke you away from the traditional “executive presence” playbook?
  • Let’s address the elephant: Does human-centered leadership actually drive business results, or is it just good PR?
  • How do you know when vulnerability builds trust versus when it undermines authority?
  • Big agencies have Chief People Officers and culture departments. What can indies do that the big shops can’t when it comes to building human-centered cultures?
  • For the agency owner listening who wants to shift their culture but has 20 years of traditional management training – where do they start?
  • What’s the most common misconception about human-centered leadership? What do the skeptics get wrong?
  • Fast forward 5 years. What does agency leadership look like? What dies, what thrives?
  • One thing you wish you’d known about leading with humanity when you started your leadership journey?

Who Should Watch

  • Agency owners ready to ditch outdated leadership models
  • Creative directors managing teams through industry uncertainty
  • Account leads struggling with traditional management training
  • HR leaders building culture without corporate budgets
  • Anyone who believes leadership is about humans, not hierarchies

Recent Indie Thinking Episodes

Social Runs the Business Now: Time to Reframe Its Role

Amar Chohan, Founder of Department of Creative Affairs

It’s reached a tipping point where it drives real business outcomes—not just vanity metrics. New research confirms social media isn’t an add-on anymore—it’s the operating system.

August 6, 2025
Individual Interview
Read/Watch →

How Indies Can Master the AI Search Revolution

Steve Norell & Elisia Schrauth, Drake Cooper

Drake Cooper’s playbook for moving from keywords to key concepts. AEO (Answer Engine Optimization) is SEO’s AI-powered evolution—and 25% of search traffic is shifting to AI by 2026.

August 7, 2025
Individual Interview
Read/Watch →